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Historical Network Status

	24/10/2007 08:56:33 Please Note our support number 0845 45 888 45 is currently unavailable. Please call Twang support on 08708 350 350 where one of our support technicians will be happy to assist.
	03/05/2007 01:02:09
	03/05/2007 01:01:43 As of 2103Hrs an incident was identified on our core network affecting certain IP routes. This resulted in a small amount of broadband users experiencing an inconsistent service to certain sites. Remedial action was taken at Telehouse and by 2337Hrs this issue was resolved and closed.
	11/05/2006 14:25:04 Planned Maintenance We are carrying out essential maintenance to our core network on Sunday 14th May between the hours of 04:00 and 06:00. There may be some services that are affected, however downtime will be kept to the minimum necessary. This maintenance is essential in order to provide the highest quality service possible to our valued customers and partners. If you have any questions regarding this work, please don’t hesitate to get in contact with the Twang.net support team by calling 0845 45 888 45 or emailing support@twang.net
	21/04/2006 10:27:24 BT peering issue resolved on linx1 router.
	21/04/2006 09:27:57 Currrently a peering issue Between BT and the London exchange. Estimimated time to fix 0957
	21/04/2006 07:57:33 Peering issue between BT and the London internet exchange. Estimated time to fix 0957
	20/02/2006 08:41:32 The mail server is running slowly, please allow time for e-mail to filter through.
	06/01/2006 17:27:56 Full service has now been restored
	06/01/2006 17:13:20 We are currently experiencing an issue with one of our upstream bandwidth providers. This is causing an issue with some customers not being able to access the internet. We have engineers currently resolving this issue.
	30/12/2005 15:37:26 Full service has now been restored
	30/12/2005 12:31:09 We are currently experiencing slow speeds with one of our bandwidth providers. This is being addressed by our engineers and we hope to have this resolved by 1400. For more information please contact Twang.net support on 08708 350 350.
	17/12/2005 23:32:16 We have recently been receiving significant volumes of SPAM email from users with dynamically allocated Internet addresses. We have therefore discontinued support for the use of Twang email services from these addresses. This will only affect you if you use our mail servers, AND have not requested that your Internet address remains the same each time to connect. Should you require email, we will be more than happy to quickly switch you over to a fixed address. This enables us to allow you access to our mail servers. There is no cost for this service, and switchover can be made immediately without affecting your service. To request this facility, or, for more information, please contact the support team on 08708 350350
	22/11/2005 15:22:13 Please be aware of essential network maintainance. DNS1.twang.net will be temporarily unavailable for less than 5mins tonight as of 8pm
	11/10/2005 15:37:13 All services are running normally.
	11/10/2005 09:36:33 We are expirencing a delay of e-mails so some mails may take longer than usual to send.
	10/10/2005 16:31:26 Normal services have been resumed.
	10/10/2005 16:20:24 One of the VPP services is currently unavailable, this may result in a small amount of customers having e-mail problems. The estimated time to fix is two hours.
	24/09/2005 07:56:02
	24/09/2005 06:15:29 Upstream bandwidth issues currently being investigated. Apologies for the inconvenience this may be causing you. Engineers are working on the problem, and will resolve the issues as soon as possible.
	20/09/2005 20:17:52 All services are Excellent Please see below for details of PLANNED ENGINEERING WORKS
	20/09/2005 20:10:20 ****** IMPORTANT NOTICE ******* PLANNED ENGINEERING WORKS Scheduled Engineering works will be taking place on our DNS servers in Telehouse London. There may be some temporary service downtime from 1900 21/09/2005. These are essential upgrades. We estimate these vital upgrades will be completed in less than 1 hour.
	16/09/2005 09:35:52 All systems running.
	15/09/2005 09:08:23 Mailcleaner server is running slowly, this will be resolved as soon as possible.
	12/09/2005 00:33:45 Engineers have fully resolved the BGP issues. Normal service has now been resumed
	11/09/2005 23:46:19 The fault has been fully identified and estimated time to fix is 0130
	11/09/2005 22:44:09 We are experiancing problems with our BGP routing. We estimate time to fix within 2 hours. We apologise for any inconvienience this may cause
	24/08/2005 13:31:48 Service Update: Service restored - Monitoring is still taking place..
	24/08/2005 13:40:46 All services are now resumed as normal.
	24/08/2005 13:30:40 Technical difficulties are currently being experienced.
	24/08/2005 13:12:29 Major Incident BT Have identified a mjor incident within there network affecting multiple ISPs This started at 1204Hrs and has a completion time to fix of 1404Hrs This is effecting the core ATM routing of some ADSL and SDSL circuits. No other services are affected. Fault ref: 9070
	24/08/2005 12:56:08 We are currently having issues with the ADSL service due to a major service outage from BT. We are looking for this issue to be resolved as soon as possible.
	17/08/2005 20:44:35 All services are running.
	17/08/2005 12:37:30 Engineers are currently investigating an issue with e-mail.
	03/08/2005 13:51:58
	03/08/2005 13:20:16 Dialup number 0845 1200 479 is temporarily down for essential system maintenance. Please accept our apologies, the service will be resumed shortly.
	01/08/2005 14:16:13 All Twang.net services have no known issues
	31/07/2005 13:14:57 Normal ADSL service has now resumed after essential maintainance.
	30/07/2005 11:12:30 Some ADSL users may experience some slow performance whilst essential maintainance is performed. We Apologise for any inconvenience.
	22/12/2004 11:51:18 After the second attack to our primary web server this morning, normal services have been swifty resumed with little or no down time for our customers.
	21/12/2004 11:30:20 Some web sites have been affected by a minor outage. Engineers are currently working on having this resolved by 14:00 today. Please call Twang Support and quote ticket ref 6219 if you wish to be put on the call back list for updates to this case. We apologise for any inconvienience caused.
	21/12/2004 11:36:37 Some web sites have been affected by a minor outage. Engineers are currently working on having this resolved by 14:00 today. Please call Twang Support and quote ticket ref 6219 if you wish to be put on the call back list for updates to this case. We apologise for any inconvienience caused.
	31/08/2004 12:31:48 Network fine
	31/08/2004 12:19:15 Engineers are currently investigating a problem with www2 (62.105.161.5).
	11/02/2004 20:12:12 Tonight we will be carrying out an upgrade to our "VPP" service, any customers using this may experience issues this evening, work will commence at 2030 and normal service will be resumed by 2130
	21/01/2004 08:45:18 All the ADSL issues have been resolved. We apologise for the inconvienience caused.
	20/01/2004 17:10:57 We are currently still investigating ADSL issues on our network and hope to have these resolved as soon as possible. For more advice please call 08454588845
	20/01/2004 17:00:35 Some testing of secondary ISP systems in progress, users may experience slow connection for 5-10 minutes
	19/01/2004 20:37:32 We have been monitoring a fault with our ADSL network this evening, we plan to carry out maintenance between the hours of 00:00 and 02:00 on the 20th January. Customers will have intermittent connections during this time. We apologise for any inconvience caused.
	10/01/2004 18:37:15
	10/01/2004 14:44:00 Twang's Support team are currently performing essential maintenance to the servers in Telehouse, we hope to have this completed by 6pm. If you have any queries please e-mail support@twang.net for more information.
	19/12/2003 11:02:04
	18/12/2003 16:26:28 We are currently experiencing problems with one of our upstream bandwidth providers. Engineers are working on the problem and we are confident it will be resolved very shortly.
	17/12/2003 15:39:10 no problems reported